The Hubbard Management System
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“It is not Man’s dreams that fail him,” declared L. Ron Hubbard. “It is the lack of know-how required to bring those dreams into actuality.” For that reason and that reason alone, “Whole nations, to say nothing of commercial firms or societies or groups, have spent decades in floundering turmoil.”
The consequences stare back at us as headlines every day: crippling deficits, onerous taxation, failing businesses and, even in an ostensibly prosperous United States, some forty million people live below the poverty line. It is not for nothing, then, that Mr. Hubbard further declared: “Man’s happiness and the longevity of companies and states apparently depend upon organizational know-how.”
If one genuinely understood how individuals best function—their needs, aspirations and the source of their failings—one would naturally understand how groups of individuals best function. Such was the stance from which L. Ron Hubbard addressed the problems of how we cooperate with others—not with administrative gimmicks or authoritarian decrees, but with a uniquely compassionate view of groups as individuals united in a common purpose.
In all, Mr. Hubbard spent more than three decades developing and codifying the administrative policies by which companies and organizations function. Central to his body of administrative technology stands the Organization Executive Course, a 7-volume study comprising the whole of administration. These volumes provide the theory and particulars of every working facet in an organization — from hiring personnel to the ethical conduct of employees, from promotion to production standards, quality control and more. In fact, there is a volume corresponding to each division of the Organizing Board (see below), describing the exact operations and functions of that division.These policies are derived from the fundamental laws governing all human behavior and thus constitute an entire administrative body of knowledge.
The Organizing Board
At the heart of Mr. Hubbard’s administrative discoveries is the Organizing Board, or “Org Board” as it is more generally known. Developed in 1965, the Org Board is the diagrammatic pattern of organization, delineating every function relative to successful group activity. In fact, the Org Board actually describes the ideal organizational pattern for any activity. It contains seven divisions, each with specific duties and functions. The Hubbard Management System contains training materials for each of the Org Board divisions, sections and functions, up to the smallest detail. A diagram of this Org Board is represented below. When you click on each of the Divisions you will see their respective functions:
- Division 7Division 7
- Division 1Division 1
- Division 2Division 2
- Division 3Division 3
- Division 4Division 4
- Division 5Division 5
- Division 6Division 6
- Division 1Division 1
Executive Division – Division 7
The Executive Division coordinates and supervises the organization’s activities so it runs smoothly, produces its products viably and delivers its products and services to individuals and the community in high quality. It successfully runs the activity through the following functions:
- Does the organization’s planning and gets it executed so objectives are achieved.
- Sees to it that the technology and policy of the organization is followed without deviation.
- Ensures that the organization’s premises are in good repair and acquires additional space to accommodate expansion.
- Maintains proper governmental relations and cares for legal affairs.
- In the case of a company, this division could include the office of the person who started the organization or the one who had developed the product produced by the company.
Communications Division – Division 1
The Communications Division is fully responsible for the establishment of the organization. It accomplishes this through the following actions:
- Hires eligible staff and properly places them for the benefit of the individual and the organization.
- Sees that new and existing staff know how to do their jobs.
- Sets up standard communications systems and gets in established communication routes so that all communications to and from the public and internally in the organization are swiftly and properly handled.
- Collects and accurately graphs the organization’s statistics for executive use.
- Maintains a high level of ethical behavior among the staff.
- Inspects the organization’s activities so any difficulties inhibiting expansion are detected and reported upon to the proper executive for swift resolution.
Dissemination Division – Division 2
The Dissemination Division makes the organization’s products and services widely known and demanded, creating a high volume of public attaining them. To achieve this, the following actions are done:
- Uses informative mailings, magazines, promotion and other communication methods to inform the public of the organization’s services and products and the published materials it offers so these are acquired in a viable quantity.
- Stocks all published materials so they are readily available.
- Contacts individuals who have expressed interest in the organization’s products so these are obtained by them.
- Keeps accurate files of people who previously received service or obtained products from the organization and maintains correspondence with them so they can acquire further products and services.
Treasury Division – Division 3
The Treasury Division handles the financial matters of the organization so its physical body is fully cared for, enabling it to produce its products and deliver its services and remain solvent. Its functions include the following:
- Handles incoming funds received in exchange for the organization’s products so these are properly recorded.
- Disburses funds for purchasing and the payment of all bills, as well as pays the staff, so its financial obligations are fulfilled and the other divisions have the wherewithal to produce their products.
- Keeps precise records of all financial transactions, does any necessary bookkeeping and financial reports, and preserves all assets and reserves.
Production Division – Division 4
The Production Division is where the actual products of the organization are produced. It achieves its purposes by performing the following actions:
- Ensures that the wherewithal and resources for production are made available.
- Schedules production for maximum efficiency and service to the public.
- Produces the organization’s product and delivers its services rapidly in high quantity and with excellent quality so people are satisfied with results.
Qualifications Division – Division 5
The Qualifications Division sees that every product leaving the organization has attained the expected level of quality. To accomplish this it does the following:
- Examines the validity and correctness of products and passes these to review or certification so every product is certified, or corrected so it can be certified as achieving the organization’s standard of product quality.
- Reviews the organization’s product to isolate the causes for any lower-than-acceptable level of quality.
- Reviews staff actions and corrects them where needed so technology and policy are applied with superb results.
- Cares for the staff as individuals so they become fully trained in all aspects of their jobs and organizational policy and technology and become competent, contributing group members.
Public Division – Division 6
The Public Division, through all of its activities, brings knowledge of and distributes the organization’s services and products to the broad public. To accomplish this, it sees that the following activities occur:
- Ensures that the appearance of the organization and its personnel are excellent.
- Makes the organization and its services and products well known to the community.
- Works with community groups and other organizations to improve society.
- Establishes and makes productive distribution points outside the organization which offer its services and products to new public.
Management Tools
In addition to his 7-volume work on organizational principles, Mr. Hubbard’s Management Series Volumes contain all tools needed for successful, senior-level management.
In these volumes, Mr. Hubbard provides all an executive need know on the subject of managing a company or organization. Included therein: how to organize, how to function as an executive, how to establish, how to handle personnel and even the art of public relations. While the Organization Executive Course Volumes provide the policies by which one runs a business or organization, The Management Series Volumes provide the policies by which organizations are managed.
“Having had a firsthand opportunity to delve rather deeply into the administrative writings of L. Ron Hubbard, I am impressed. The technology is infused with common sense and practicality. I know of no other body of administrative laws and methods which is as complete, as workable and as broadly applicable as Mr. Hubbard’s. His philosophy of organizational know-how and his lucid explanations for its application deserve wide use in industry, commercial enterprises and government.” — Robert Goldscheider, Chairman, The International Licensing Network, Ltd., Technology Management Consultants
Key Principles
Among the principles found in these policies are the very key Conditions of Existence, which Mr. Hubbard defined in terms of the degrees of success or survival. The basic concept is vaguely known to the astute administrator who speaks in terms of “corporate health.” But whereas the idea of corporate health implies only two states — good or bad — and offers no precise means of improving that health, Mr. Hubbard provides a great deal more. Specifically, he analyzed the various degrees of survival — from a non-existence state to a dangerous situation, to a condition of emergency to one of normal, affluence and power. Moreover, he has spelled out the necessary Condition Formulas, or actions, one must take for the improvement of any condition. That is, by simply performing the outlined steps, one rises through each condition to the next until one’s organization is indeed thriving.
To eliminate any guesswork as to one’s operating condition, Mr. Hubbard further delineates methods of monitoring organizational health by statistics. The statistic, as he defines it, is a number or amount compared to an earlier number or amount of the same thing. Thus, statistics refer to the quantity of work done or the value of it and are the only sound measure of any production or any activity, be it organizational or individual. Administratively, then, the statistic provides the barometer of organizational health, while Mr. Hubbard’s Condition Formulas provide the means for improving that state of health. Correctly utilized, these tools allow for precise isolation of troublesome areas and how to improve those trouble spots.
As Mr. Hubbard stated, “To be effective and successful a manager must understand as fully as possible the goals and aims of the group he manages.… He must be able to tolerate and better the practical attainments and advances of which his group and its members may be capable. He must strive to narrow, always, the ever-existing gulf between the ideal and the practical.”
Administrative Training
Given what Mr. Hubbard’s administrative breakthroughs represent in terms of providing rules by which groups ideally function, it was inevitable that his administrative discoveries would become much in demand throughout general industry and elsewhere. Accordingly, and expressly to meet that demand, the Hubbard Colleges of Administration were founded.
These institutions specifically utilize L. Ron Hubbard’s works for the enhancement of a professional’s ability to tackle the challenges of administering and running a group, company or organization.
Moreover, there are Effective Management Associations across the Eastern U.S. that provide seminars, workshops and training modules for all different aspects of The Hubbard Management System. With hands-on participation and in-depth study and analysis, these workshops cover topics such as financial management, personnel, leadership, marketing strategies, sales and public interaction, and much more.
On this website, you can find information about our training modules as well as contact addresses of EMA’s near you.
BUSINESS ANALYSIS
How successful is your business? Can you pinpoint exactly those areas that are giving you difficulties? What are the blocks to your business expansion? These and many more questions form the basis of the Free Business Analysis, covering all possible blocks to your expansion. Your answers are analyzed by an EMA Expert who will pinpoint the areas that if improved would increase the success of your business. Based on this analysis you will receive a recommended program to implement in your business.
FASTTRACK TRAINING
EMA training is codified into training modules that gradually take you through all the basic principles and functions of organization. Whether at home or in the office, our online training programs and workbooks will get you up to speed on all the basics of organization and management in as little as 35 hours. More…
ABOUT L. RON HUBBARD
Who is L. Ron Hubbard and how did he develop the Hubbard Management System? Find out about his extraordinary accomplishments in the fields of administration and management.
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